Business

ISO 26000 – Performance Evaluation Businesses that neglect to incorporate socially responsible behavior into their strategies, systems and practices are likely to fall behind their competitors. Increasingly customers, staff, stakeholders, investors, business partners, governments and communities are deciding not to support companies that care little for the planet and the…

ISO 39001:2012 Road Traffic Safety (RTS) Management System ISO 39001:2012 specifies requirements for a road traffic safety (RTS) management system to enable an organization that interacts with the road traffic system to reduce death and serious injuries related to road traffic crashes which it can influence. The requirements in ISO…

ISO 20121 – Event Sustainability Management System ISO 20121:2012 specifies requirements for an event sustainability management system for any type of event or event-related activity, and provides guidance on conforming to those requirements. ISO 20121:2012 is applicable to any organization that wishes to: establish, implement, maintain and improve an event…

ISO 22301:2012 – Business Continuity Management System ISO 22301:2012 Societal security – Business continuity management systems Requirements. This standard is written by leading business continuity specialists and gives the best framework for managing business stability in an organization. The ISO 22301:2012 standard sets out the principles, procedures and terminology of…

ISO 28000 – Supply Chain Security Management System ISO 28000:2007 identifies the needs for a security management system, including those aspects dangerous to security assurance of the provide chain. Security management is linked to many other aspects of business management. Aspects include all activities controlled or prejudiced by organizations that…

ISO 22716 – Good Manufacturing Practices for Cosmetics ISO 22716:2007 gives guidelines for the production, control, storage and shipment of cosmetic products. These guidelines cover the quality aspects of the product, but as a whole do not cover safety aspects for the personnel engaged in the plant, nor do they…

ISO 21001 – Educational Organizations Management System ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization: a) needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research; b) aims to enhance satisfaction of learners, other…

ISO 13485 – Quality Management System – Medical Devices ISO 13485:2016 identifies needs for a quality management system where an organization requirements to demonstrate its capability to offer medical devices and related services that constantly meet client and applicable regulatory needs. Such organizations can be involved in one or more…

ISO 10004 – Quality management – Customer satisfaction ISO 10004 provides guidance in defining and implementing processes to monitor and measure customer satisfaction. By identifying customer expectations and satisfaction data; gather customer satisfaction data and monitor their on-going satisfaction; and provide feedback for improvement of customer satisfaction The international standard…

ISO 10002 – Quality management – Customer satisfaction ISO 10002:2004 gives guidance on the procedure of complaints handling related to products within an organization, including planning, design, operation, preservation and development. The complaints-handling procedure described is appropriate for use as one of the procedures of an overall quality management system.…